Your Questions

Who is able to become a resident of Glenbrook?

At least one resident occupying an apartment town house must be 55 years of age or more. Residents are expected to be able to care for themselves independently. It is important that the type of residence you choose is appropriate for your requirements. To help us assist you in choosing your new home, we may require that your doctor provides a declaration affirming that you have selected the accommodation most suitable for you.

Can my visitors use the common facilities?

Yes, the common facilities are there for residents and their families and friends, provided that guests are accompanied by a resident and that they do not disturb the privacy and enjoyment of other residents. If you wish, you can arrange to have a meal with your guests in the dining room. Naturally, advanced notice is requested.

Can I bring a pet?

Research has revealed deeply divided opinion from residents, on the owner-ship of pets. At Glenbrook several residents have lap dogs and a few more have cats. Some residents have concerns about the growth in the number of cats in particular within the community. Reflecting this, our current policy is that any pet not strictly living within a residents apartment (caged bird or the like) can only enter Glenbrook if our Residents Committee has given approval.

I have heard that it is possible to buy an Occupation Right Agreement with a friend.

Yes, joint ownership is possible.

What other costs will I incur after I have bought my Occupation Right Agreement?

Residents are responsible for their own house's rates, personal electricity, telephone services, personal chattels. Serviced Apartments (where residents receive the hospitality service package) also pay all these costs. In addition they pay the Hospitality Service Charge (which includes normal a full meal service, a weekly linen and cleaning service and limited personal assistance).
Note : Residents whose only income is New Zealand Superannuation, an allowance is generally available from Income Support Services.

May I make alterations to my home, install fixtures and fittings to my taste?

You can redecorate the interior of your home at any time and make minor changes (other than structural changes.) Any Structural changes require the permission of the Manager and probably the local building inspector. Indiscriminate changes and additions could well result in a loss of property value for you and your neighbours.

What are the common areas in Glenbrook Apartments?

The common areas include all roadways, gardens, pathways, recreational areas such as the bowling rink, bird aviaries and internal areas housed within the club house, (bowling room, billiards room, lounge, kiosk, dining room, kitchens, hairdresser's salon, library etc).

What are the Manager's responsibilities?

The manager is appointed by Chatsford Management to manage the community. The Manager is accountable for documenting all income and expenditure incurred in their name and as such must present a summation of these at each annual general meeting of the residents.

If my health deteriorates who will care for me?

You have the choice of receiving supportive care in your home or (if it is deemed appropriate by your health advisers) transferring to Birchleigh Residential Care Centre for this care. Glenbrook Apartment residents have priority access to Birchleigh Residential Care Centre.

If you meet the appropriate 'need' and "asset criteria" for this care. It is paid for by the government. If on the other hand you do not meet these tests, you will be responsible for the cost of this care.

Am I guaranteed care for life?

The majority of residents can spend their last days at Glenbrook Apartments if they choose to. Very high levels of support may necessitate a move to our Rest Home (currently less than 4% of New Zealand's over 65 years old population require this level of support.) Birchleigh Residential Care Centre is generally still able to care for residents where their health deteriorates to require long stay hospital care or specialist dementia care. However, under very exceptional circumstances we may not be able to meet a resident's health requirements. In such circumstances a resident may need to transfer to a hospital to receive appropriate treatment. In such circumstances a resident may need to transfer to a hospital to receive appropriate treatment.

If you have any further questions about life at Glenbrook please contact us.